Payment

  • How do I make payment?

    For your convenience, we are offering the following payment options through Jambopay.

    1. VISA

    2. MASTER

    3. M-pesa

    4. Airtel Money

    5. Yu Cash

    6. Kenswitch

    7. Orange money

     

  • What is Jambopay?

    Jambopay is highly secured online payment gateway which facilitates users to make payment online using the credit/debit/ mobile payment methods.

  • How safe are my payment details given in the website

    We use Secure Socket layer (SSL) certificate to ensure your payment details given in the website are safe.

  • How do I know you received the payment?

    Once the payment is made and order is submitted by you, the status of your order will be updated to "Processing" in your customer account portal. 

    Besides this, our customer service will also inform you within 1-2 business days through email/SMS or phone once your order is ready to be shipped.

  • Can I use two modes of payment while ordering in the website?

    Unfortunately we currently only accept one payment method per order. However, this is something we are looking to introduce in the future.

  • Do you offer payments in installment?

    We currently are unable to provide instalment payment scheme to our customers.

  • Are your prices negotiable?

    Our prices are non-negotiable and prices are fixed. We constantly try to offer discounted prices on products by negotiating with our merchants

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